FAQs

What is Winedab?

Winedab is an online wine subscription club – with a difference. We ask you some simple questions to understand your individual wine taste, and then hand pick six wines to deliver to you each month.

How do I join Winedab?

Winedab is in BETA currently. The only way to join is through an invitation. Please join the waiting list here, and we will send you an invite as soon as possible.

What wine will I get?

We will send you six hand-picked bottles of wine every month based on your personalised taste profile. The wines will come from around the world, largely from smaller, family growers who produce wine with passion.  

How do you know what wine I'll like?

We ask you simple questions about your tastes which we then use to hand pick wines for you. We’ve designed the questions to be easy to answer – no wine knowledge required!

What if I don't like the wine?

If you don’t like the wine, simply contact us and we’ll sort it out pronto!

Is the wine from New Zealand?

We want to give you wine that you will love – the best quality for the best price. And we want to give you wine that you might not have tried before. So we source wine from many countries, including New Zealand.

When will I get my wine?

In order to give you the best wine match, we select our wine once a month and deliver it in the first half of the month. You’ll get an exact date when you sign up.

Can you deliver my wine early?

We are building a scalable business where we keep the costs down so we can provide you the best price. This means we only deliver once per month.

Can you tell me exactly what wines I will get before I subscribe?

We change our wine selection every month – so you get different wine every month. We only select the wine for each month a few days before we send it out. Also, telling you some of the wineries we deal with wouldn’t help you, because the wine we send to you is personalised – so you may not get that wine. Each month’s delivery should be a delicious surprise!

I loved one of the bottles you sent me so much, I’d like some more!

That’s what we aim to do each month. Of course we’d like to help you. If the wine is in stock, we’ll be happy to send you another box of that wine. Our boxes are in quantities of 3, 6 or 12. Just send us an email at hello@winedab.com with what you want – mixed boxes (i.e. more than one wine) are fine, but the minimum order is three bottles. The price will be the same as the subscription price for that box. We will deliver the wine at the same time as your next order.

Can I gift a subscription to a friend?

Yes, of course, please contact us at hello@winedab.com with a contact phone number and we’ll arrange everything!

Are you a New Zealand Company?

Yes we are proudly New Zealand owned and operated. We are based in Grey Lynn, Auckland.

How do I cancel?

You can cancel any time. There is no minimum contract time. Just send us an email to hello@winedab.com and we’ll sort you out.

Winedab Limited; Liquor Licence: 007/OFF/9159/2020