FAQ

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Winedab is an online wine subscription club – with a difference. We ask you some simple questions to understand your individual wine taste, and then hand pick six wines to deliver to you each month.

That’s a wonderful question! To join WineDab, simply TAKE THE QUIZ to find out your unique wine palate and each month, we’ll handpick the right wine that will match your tastes.

Our wines come from all around the world and across New Zealand; largely from smaller, family growers who produce wine with a passion. Each month, we change our wine selection so you get a different wine for every subscription box. But don’t worry! We make sure that each wine sent to you is handpicked for your profile which means that every delivery should be a delicious surprise!

We ask you simple questions about your tastes which we then use to hand pick wines for you. We’ve designed the questions to be easy to answer – no wine knowledge required!

If you don’t like the wine, simply contact us and we’ll sort it out pronto!

We want to give you wine that you will love – the best quality for the best price. And we want to give you wine that you might not have tried before. So we source wine from many countries, including New Zealand.

In order to give you the best match, we select our wine once a month and deliver it in the first half of the month. You’ll get an exact date when you sign up.

We are building a scalable business where we keep the costs down so we can provide you the best price. This means we only deliver once per month.

That’s what we aim to do each month. Of course we’d like to help you. If the wine is in stock, we’ll be happy to send you another box of that wine (which is separate from your regular monthly subscription). Our boxes are in quantities of 1, 3, 6 or 12. Just send us an email at help@winedab.com with what you want – mixed boxes (i.e. more than one wine) are fine, but the minimum order is three bottles. The price will be the same as the subscription price for that box. We will deliver the wine at the same time as your next order.

Yes we are proudly New Zealand owned and operated. We are based in Grey Lynn, Auckland.

You can cancel any time. Just log in to your account and hit cancel or email us at help@winedab.com